Delivery in our online store is carried out in the following ways:
1. "Russian Post".
The cost of delivery in Russia for a parcel is from 300 rubles, depending on the weight.
The cost of delivery abroad can be independently calculated on the website pochta.ru pochta.ru
2. CDEK Courier company
You can calculate the cost and delivery time yourself on the website cdek.ru
Sending is carried out from the main warehouse in Ufa
3. KIT transportation company for Kazakhstan
When choosing a delivery method by Russian post, the cost of delivery is included in the total invoice.
When choosing delivery by courier service CDEK, the cost of delivery is paid upon receipt to the courier.
We work on 100% prepayment.
Prepayment is carried out according to the invoice issued by our manager to the bank card of Sberbank, QIWI-wallet or via PayPal
RETURN OF GOODS
The buyer has the right to exchange or return the product, while observing the following points: (Article 26.1 Consumer Protection Law)
- No more than 7 days have passed since the receipt of the order;
- You can return or exchange the product if it was not in use, all tags and labels remain on it, the quality and appearance of the new thing are preserved: there are no stains, scuffs, odors.
- You cannot return or exchange products for the following product categories: "Scarves", "Balaclava", "Socks".
- Write an application for a refund, indicating the reason
- Send the parcel within 3 days, enclosing a return application, indicate the track number after sending it to the manager who placed the order
- Funds will be transferred to the card within 10 business days
- Delivery is paid by the buyer ( money for delivery is refunded only if the product is defective)